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Sarah AI

REAL PEOPLE. REAL ADVICE. NO GUESSWORK.

WHAT IT’S LIKE TO WORK WITH NZSAVE

When you speak with NZSaver, you’re not getting generic guidance. You’re getting experienced advisers who understand how KiwiSaver decisions actually impact your life.

Ali Al Bazzaz

Director | Financial Adviser

Ali specialises in helping clients understand exactly what their KiwiSaver is doing and where it can be improved.

With a background in accounting and financial services, he brings a numbers-driven approach that cuts through confusion and focuses on what actually matters.

His focus is simple:

  • remove unnecessary complexity
  • improve decision-making
  • help clients get more from what they already have

Ali leads NZSaver’s Phase-Out Strategy, helping clients structure their finances in a way that supports long-term outcomes without unnecessary cost or risk.

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Andrew Malcolm

Director | Financial Adviser

Andrew has spent more than a decade helping New Zealanders make smarter decisions with their KiwiSaver and long-term financial strategy.

He brings a calm, practical approach focused on clarity, not complexity.

Clients work with Andrew to:

  • understand how their KiwiSaver is currently positioned
  • identify gaps or inefficiencies
  • make informed changes with confidence

Having built his own financial position through business and investing, Andrew understands the real-world pressures clients face, from managing cash flow to planning for the future.

His focus is on helping clients make decisions that are aligned, sustainable, and effective over the long term.

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Nick Babbar

Financial Adviser

Nick specialises in simplifying KiwiSaver and insurance decisions so clients can move forward with confidence.

With a strong background in financial planning and a Level 5 NZCFS qualification, he works closely with clients to ensure their strategy aligns with their goals, stage of life, and priorities.

Nick helps clients:

  • understand their current KiwiSaver setup
  • identify where improvements can be made
  • make clear, confident decisions without confusion

Known for his ability to break down complex concepts into straightforward advice, Nick ensures clients feel informed, supported, and in control at every step.

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Sal Al Bazzaz

Client Services & Operations

Sal ensures every NZSaver client experience runs smoothly from start to finish.

From onboarding through to ongoing support, she focuses on making the process seamless, responsive, and stress-free.

Sal plays a key role in:

  • coordinating client reviews and communication
  • ensuring nothing falls through the cracks
  • keeping every step clear and efficient

Her priority is making sure clients feel supported, informed, and looked after throughout their journey with NZSaver.



Sarah AI

Client Support & Insights

Sarah supports the NZSaver team by enhancing communication, education, and client insights.

Her role is focused on ensuring clients receive timely, relevant information that helps them better understand their KiwiSaver and financial decisions.

She contributes to:

  • client communication and follow-up
  • educational content and insights
  • improving clarity across the client experience

Sarah’s purpose is to support a more informed, responsive, and seamless experience for every NZSaver client.

Rodelene Diaz

Client Support

Rodelene plays a key role in supporting clients throughout their NZSaver journey.

She assists with day-to-day client communication, ensuring requests are handled efficiently and information is delivered clearly.

Her focus is on:

  • providing timely support
  • maintaining smooth client interactions
  • helping ensure every client experience is consistent and reliable

Rodelene helps create a professional, organised environment where clients feel supported and confident at every stage.

WHAT IT’S LIKE TO WORK WITH NZSAVER

WHAT IT’S LIKE TO WORK WITH NZSAVE

  • Clear, jargon-free conversations
  • Practical recommendations you can actually use
  • No pressure to make changes
  • A focus on what’s right for your situation

This reduces anxiety massively.